This is how Amazon packaged my $110 2TB hard drive

[Tek7]

/facepalm

Planning on calling Amazon support to complain and ask for a replacement after my daughter falls asleep tonight.

 

[CowRocket]

oh.....

 

[Kendrik]

/headdesk

 

[Gator]

Ever think that the HDD moved away from the bags during transit? I highly doubt they just stuck there in the corner.

 

[ewoksrule]

yeah but they make those holders or foam or egg-crate for a reason..

 

[Odale]

What ewoks said.

I cant believe yours didn't come with one.

 

[Hescominsoon]

i've had this from amazon more than once..never had this type of issue with newegg..sometimes the cheaper price isn't worth it. I'll bu from amazon if it is shipped via a partner but not directly from amazon.

 

[Tek7@Work]

I emailed Amazon about the issue last night before I went to bed and I had an email when I checked first thing when I woke up this morning saying they would ship a replacement. They provided a shipping label by email, which I printed out and attached to the box. I plan to drop it by a UPS store later today. According to the email, I should have my replacement drive by Tuesday. I wish they'd just gotten it right the first time, but it looks like they're making it right!

 

[Abba San]

Amazon has a great - no-hassle return policy.

 

[XionTawa]

Amazon has a great - no-hassle return policy.

This.

 

[CowRocket]

I'd hope so after that lackluster packing attempt.

 

[Abba San]

lol...I have bought DVDs I decided I didn't want - no problem - download a return slip - credit my account.

I love their, "When do you want us to call you?" call back. I always choose "immediately" and they do.

The only thing I don't like about Amazon is that now I have to pay California state taxes.