Sarcasm

How do these people get and actually keep a job? Awesome helpdesk.

from India: "Hello, my name is Bob, I am pleased to help you."
 
How do these people get and actually keep a job? Awesome helpdesk.

from India: "Hello, my name is Bob, I am pleased to help you."

We had those guys when I worked as a store manager. I'd attempt to explain to them that I already had restarted the computer, unplugged it, and done several basic problem solving steps. They either didn't understand me, or didn't believe me, cause they just keep going down their script.

I really didn't like calling them, but it was extra funny when they gave their "American" name. Imagine in the thickest Indian accent you can imagine: "Hi, my name is Joe..." That's the guy I always got.
 
When I worked in IT I ended up calling a lot of companies that outsourced their help desk to India. Microsoft's was the worst. I actually had to ask someone that could speak better english 3 times on one call...
 
When I worked for AOL many many many many years ago.... I actually got a call from a woman who said "Oh My Lord it's an American, but your in sales. Can you Transfer me to a tech support who speaks english?" And of course she used some very racial slurs and foul language in the call. I transfered to a spansih sales que and in my best en espanol accent started talking LOL. I got a wierd look from my supervisor but when I explained to him....he being a minority laughed aswell.
 
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