My petition to Blizzard

W

wowAbdi

Member
I made a post on the Blizz forums to review the xfers and if it's feesible (which it should be) to shut xfers to stonemaul down. The lag, and the long ques are grinding more then I am when I want to play Flaris during prime hours. I know not everyone will agree, but if you do then here is the link.

Petition to Blizzard

Flaris
 
They won't do that, that is money you are trying to take away from them. You might think about switching servers yourself if you don't like that server. I switched servers and the lag is gone. I only every so often on a Friday night get a lag spike once every like 6 hours.
 
/signed

Here is my follow up post to support you Flaris.

It is not a question of "can I afford the $25" and transfer. That is not the point. The ideal here is that we all pay our monthly fee to Blizzard and I feel that we are all entitled to a certain quality of service. That quality is being infringed on by the amount of transfers that appear to be happening.
Blizzard has set precedence with the level of service I have come to expect over the past year. The queue to log in that has come about and the new raised amount of lag is simply unacceptable. Prior to realm transfers the issue of a queue was almost nonexistent and goes against the precedent that I have come to view as common place. That is my view of QoS and Blizzard does not seem to recognize that. Just because we are a PVP server does not mean that we are not entitled to the same QoS as other servers. There needs to be a threshold of server population set. If that threshold already exists then it needs to be reviewed in a real-time environment and not just on a dry erase board with a series of engineers patting themselves on the back and the bean counters eye’s lighting up with the influx of profits this “vision” called paid realm transfers in undoubtedly bringing in.

Dear Blizzard,
Your idea is not exactly working out. Paid transfers on paper do seem a lucrative way to bring in some additional earnings and will in fact make you look like geniuses to the money hungry execs. However this idea is killing my server and in game experience. I am sure this is happening to a lot of people on other servers so this is not a narrow scope of impact. If for example you cannot cease and desist on transfers to Stonemaul might I suggest you offer free transfers off this inundated server? I understand that you need to make a profit but I also feel that if I choose to leave the server because of your mistake I should not have to front my money to do so.

Thanks for probably not reading this,
A Concerned Citizen



The question is where does it go from here?
 
Alizak said:
They won't do that, that is money you are trying to take away from them. You might think about switching servers yourself if you don't like that server. I switched servers and the lag is gone. I only every so often on a Friday night get a lag spike once every like 6 hours.
Click to expand...

Have you played much latley? Try logging in between 9:30-1AM est, there's always a que. And the lag is horrible. Play more and maybe you'll change your mind. Besides I pay the same $15's a month everyone else does. I shouldn't have to change servers because they've lowered the quality of the realm I've chosen where I play with my friends and my Chrisitian Family.

They may not close the xfers; but they'll never do anything if no one SPEAKS UP AND SPEAKS OUT!
 
LOL, actually i play alot, but i have switched servers =P because Stonemaul has had great amounts of lag even before the switches came out. Also your petition if thought about will probably be petitioned back because people will want to be allowed to switch to a server where they can play with there friends.
 
response

Then allow them to petition back. The issue is not that people are coming on to the server. If they choose to play with friends and want to move so they can more power to them.

The issue is Blizzard is not able to afford me the same quality of service that I have gotten over last year of my gaming in WoW.

Example: the Ony run this week I saw a latency level of over 2400ms, I run a 5mb connection for my network. Everything on my end was working fine, round trip tracerouts and ping test came back as my connection should perform. I went onto cenarius and was at 224ms. In my Ony runs that I have gone to in the past I have never gone past 700ms on a bad day.

Also prior to the paid transfers I have never been in a queue, let alone 306th in line to get into my server. That is where my Quality of Service arguement is based.

The arguement of "you petition is thought about..." is circular and off the point. There will always be people who are not pleased with decision that have been made. It is when those decisions take a negative toll on the mojority e.g. the people who reside on Stonemaul, you need to begin to question that wisdom.

I am sorry to those who cannot get their toon transferred into the server but we are full. Their complaint carries the same weight as the new user or current users of stonemaul trying to make a new toon on this server. This is a problem that not everyone will be happy with the resolution. Unless Blizzard goes against it's usual trend and spend some of the money they are getting from all of us and upgrade this aparently lacking server.

Bottom line: Character transfers = good idea
design and logic of putting into practice = flawed
 
Guys I transferred from another server and I think open transfers are good. If you havnt played alot on other servers careful what you wish for. There are many servers that are much worse than ours. Server transfers actually I believe will help before they hurt. If people are having problems they have a right to transfer off our server. Keep that in mind. Alot of the issues dont have anything to do with transfers and more to do with Blizzards internal issues. I came from Warsong I know what Queues can be like. I waited every Sunday in a Avg 700 Queue that would take up to 1hr Min. just to get in the game. The grass is not always as green on the other side of the fence.
 
I was just going to say that Redeemed has benefited from server transfers. Some servers are experience a surplus of inflows compared to outflows, making the receiving servers hurt in performance.
 
Again I am not saying that transfers are a bad idea. I think that their putting it into place left something to be desired. I am a database administer in my real life adventures (which explains why I play WoW so much) if I were to implement a serious change like this and my servers took the performance hit that the Blizzard servers have I would be in serious trouble.

This should have been planed out way better. The amount of users added during the transfer process vs. the amount of bandwidth need to support the new larger amount of concurrent users vs. the server’s ability to handle that much more of a load to me was not looked at properly.

The main point of this is people (reco being my only example in the post) have paid money to transfer here. Now you are stuck in an environment that has degraded and at the same time those of us who are from here originally and who have enjoyed the no queue/ less lag environment are getting the short end of the deal.

I do not delude myself to think the grass is greener on the other side. The grass was greener here prior to yet another Blizzard blunder. But to state that people have the right to transfer off our server is flawed logic. Due to Blizzards inability to see this performance hit is not my responsibility. So if things get so bad on this server that people decide to leave this server because things are so bad they can! (For the price of $25 per character.) Hurray, capitalistic points of view and not taking responsibility for our mistakes.
 
I think it is kind of like free market at work. It might be rough for awhile but adventually the customer will get what he wants. Free and Open trade > than Goverments holding back the people. Kind of like server transfers. Free and open server transfers means that it gives you the power if you dont like something you can move. Sooner or later things will tend to work themselves out. When you open the market yes it will be strained but will work its self out in time.


P.S. You can't tell Im a hard core conservative from this post can you?
 
I understand what you are saying Dukatt.

But the petition should have been to fix the server. Because i know that it is just that Stonemaul has server issues. My older brother plays on the server Laughing Skull (Known from LEEROY). He gets a better connection to his server then i did on Stonemaul when i was on a wired connection and he was on wireless on the same network. He even tried it on my computer to see if it was just my RAM (since Newegg sent me bad RAM) and it ran smooth here too. So you should start getting at Blizzard for messing up something on the server. Not the transfers. The transfers are not the problem.
 
Stonemaul is on old, rushly put together technology. Stonemaul is not an original release server, it was released about 1 week later, after Blizzard noted that the capacity on the original servers was quickly eaten up.

I wouldn't be too suprised to find out that the cluster Stonemaul is part of is riddled with problems because it was hastenly put together.
 
transfers are the catalyst that put it over the edge. Reco I hear you on the open market issue and if such were the case this would be a non-issue. However it is not a free trade environment more of a taxation without representation environment.

Blizzard: Hi, we are going to over populate the server you reside on because people are willing to pay to go there.

Joe Schmo Customer: But Blizzard what about the people who reside on this server who have grown to know and love it? Are you going to make sure that everything will function the same as it did prior to this over population?

Blizzard: Silly Schmo! We know how to manipulate the system for maximum profit. No we will not be caring about your QoS but we are willing to allow you to purchase your way out of the over populated server at a (LOL) fair price.

I have seen examples of both high populaiton servers and low population servers. From no queue to 500 people long queue's. The petition to stop the transfers is what it takes for people unite and state "hey, fix the mess!"

We now have a definitive situation. Prior to transfers and post transfers to point out the failings and short comings of our server. Anything else they could blame on other issues. This places the blame firmly on Blizzard and their lack of planning. To resolve the transfer issue and continue to make money from it, Blizzard will need to fix the server side issues. At the same time keep the people who were used to and expect the quality of Stonemaul to be what it was.
 
I won't say we haven't benefited from the xfers. But there is too much of a good thing and that is happening now. What Blizzard needs to do now is either upgrade the server to handle the increased loads, and do something to balance the horde population; or to Shut down xfers to our server untill a solution can be figured out.
 
The upgrade on servers won't happen until the expansion when they are supposively going to make it a much larger amount of people being allowed to get on each server. So wait until this fall/winter/whenever...
 
According to EB Games, the expansion will be out in October. Im not gonna wait that long before I quit or file a complaint to the BBB.

Flaris.
 
Free market economics is very successful if the goal is to maximize profits across the board. However, free market economics assumes that the maximized profits are passed on to the consumer through wages.

That is not the case here. We don't get ANYTHING if our server becomes unplayable due to overcrowding. We have invested a lot of time and money into this game, and if it gets bad enough, we have to choose to either ditch the investment, or pay more to gamble on a different server (losing the invested time with the guild).

The way it will "work out" is the free market will cause a number of people to leave the game, others will pay for transfers, and the rest will continue to play in a poorer environment.

Note again that we get NOTHING -- the extra money Blizzard is making from transfers and delayed upgrading doesn't go back into the game "market," it goes to shareholders in real life.

Now, I'm not claiming that Blizzard is evil -- I don't know when or if they'll upgrade our server or stop allowing new transfers. What I DO know, is that a free market designed to get the maximum cash profit out of minimum quality of service won't do us ANY good in the long run!
 
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