Agreed entirely that the beginning is rougher than low grit sandpaper. The game definitely lacks love in the UI department, too, and I wouldn't call it the most accessible game ever by any stretch of the imagination.
Still, I'm loving this game more and more. When I lost to a superior-skilled quest enemy, I was able to replay the fight in my mind, return, and win by use of superior tactics.
I have a feeling the game will get better as people play it more. Right now, it's easy to try and play it like another WoW clone by following particular quest chains and stuff. If the game lives up to its promise of player-driven economy and global PvP that people actually use and all the school vs. school stuff, it'll be phenomenal. It's just a matter of getting to that point. Right now, I feel like people aren't taking on the whole bandit side of things; I haven't been attacked once yet. I may become a bandit soon (or create a second account for that purpose) just to shake things up.