Admin Team E-mail

Parakletos

New Member
Greeting all!

The admins have set up a new e-mail account which you may send demos and condumps to. This means that you will get more admins reviewing your reports, and getting faster results.
The new e-mail address to contact the admins is:

csadmins@toj.cc

There are a few things to keep in mind before you send the admins an e-mail:

1) Do NOT use the e-mail system to report a problem going on in the server at the time. Contact an individual admin for that. If there is no admin present, and you can’t find one via Instant Messenger (for a list of the admin’s contact info, please see the roster) then record a demo/condump and send it to the address.

2) Do NOT rant. In other words don’t say "The server is slow tonight". Tell us what exactly was wrong. Was there packet loss? Were there ping spikes? What time did this happen? No specific information provided equals no admin action.

3) You may SUGGEST changes to the server (You should add X map because....), but if we consider it a flame or rant, it will be disregarded.

4) If you think a player is hacking, record a demo and send it to the admin address, explain why you think the player is hacking, and also include their SteamID so we can take action. We will review the demo and get back to you.


If you have any questions, please post them here.
 
:eek:

The admin got an e-mail address!

Okee d-O-K. prounounced *doh-kay*

Now we have a joined e-mail that all the admin share...

*all admin log on at the same time. server crashes*
 
SilentAssassin said:
*all admin log on at the same time. server crashes*

The game server and our e-mail address are completly different things. Our e-mail is actually provided by Gmail, and will not effect the game server in any way.
 
1) Do NOT use the e-mail system to report a problem going on in the server at the time. Contact an individual admin for that. If there is no admin present, and you can’t find one via Instant Messenger (for a list of the admin’s contact info, please see the roster) then record a demo/condump and send it to the address.

2) Do NOT rant. In other words don’t say "The server is slow tonight". Tell us what exactly was wrong. Was there packet loss? Were there ping spikes? What time did this happen? No specific information provided equals no admin action.

3) You may SUGGEST changes to the server (You should add X map because....), but if we consider it a flame or rant, it will be disregarded.

4) If you think a player is hacking, record a demo and send it to the admin address, explain why you think the player is hacking, and also include their SteamID so we can take action. We will review the demo and get back to you.



1) Do 'individual' admins actually fix the problems?

2) Same with #1

3) No comment

4) Heh, what happen with Steambans?
 
Last edited:
Steambans is for if you are VERY SURE of haxors.
i mean the e-mail server crashes para. it's a joke. all the admin are all eagar to log into their brand-spankin new e-mail!

btw, since it is provided by google, how much do you guys pay for e-mail?? :confused:
 
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