This is not a simple issue of being banned from a "free game", I paid $199+ other costs for my lifetime subscription. I am also way past the time frame for doing a charge back on my Credit Card. Yes, I am now unbanned, but the point still stands. I don't want to play this game that treats people this way. Call me liar if you want, bearing false witness.
You guys blocked my post about being banned from LOTRO and a few of you implied that I was a liar. This is all the information that I have which was contained in an email. Their customer service department keeps telling me to use their web site form for "in-game" support. I have not received any reply from their company after using their form twice. I have called their customer service number and just get the run-around telling me to use their online form again. Below is the only information that I have, I don't know how I would grab a screenshot when all I saw was a black logged out screen. There was no warning.
"Your The Lord of the Rings Online: Shadows of Angmar account has been suspended as a result of a confirmed Player Code of Conduct violation.
This suspension is for 3 days .
Specifically, a Game Master determined that you used hate speech in chat within the game world.
You can find more information regarding the associated policy at the following URL: http://www.lotro.com/support/coc
Our ultimate goal is to provide an appropriately safe, fun, and engaging experience for our entire player community. To that end, the Player Code of Conduct must be enforced.
If you have any information that you feel would alter the decision made in this action, please visit http://turbine.com/support, and follow the links to the In-Game Support help page to submit your appeal. Note that all account actions are taken only after a significant amount of research and verification is performed to ensure proper Code of Conduct enforcement. In addition, if you have received a temporary suspension, it will expire automatically - you do not need to contact us to have a temporary suspension removed at its conclusion.
Turbine In-Game Support Team"
Original Post: http://www.cgalliance.org/forums/showthread.php?p=403245#post403245
You guys blocked my post about being banned from LOTRO and a few of you implied that I was a liar. This is all the information that I have which was contained in an email. Their customer service department keeps telling me to use their web site form for "in-game" support. I have not received any reply from their company after using their form twice. I have called their customer service number and just get the run-around telling me to use their online form again. Below is the only information that I have, I don't know how I would grab a screenshot when all I saw was a black logged out screen. There was no warning.
"Your The Lord of the Rings Online: Shadows of Angmar account has been suspended as a result of a confirmed Player Code of Conduct violation.
This suspension is for 3 days .
Specifically, a Game Master determined that you used hate speech in chat within the game world.
You can find more information regarding the associated policy at the following URL: http://www.lotro.com/support/coc
Our ultimate goal is to provide an appropriately safe, fun, and engaging experience for our entire player community. To that end, the Player Code of Conduct must be enforced.
If you have any information that you feel would alter the decision made in this action, please visit http://turbine.com/support, and follow the links to the In-Game Support help page to submit your appeal. Note that all account actions are taken only after a significant amount of research and verification is performed to ensure proper Code of Conduct enforcement. In addition, if you have received a temporary suspension, it will expire automatically - you do not need to contact us to have a temporary suspension removed at its conclusion.
Turbine In-Game Support Team"
Original Post: http://www.cgalliance.org/forums/showthread.php?p=403245#post403245